The Apoio Pulse – Issue 53 - Sole Trader Vs Organisation 

As the demand for support grows, we’re often asked about the differences between working with individual sole traders and working with organisations for disability supports. It’s a great question, so today we’re breaking down the different approaches.

Moving to a sole trader can feel like a liberation: you’re dealing with a person, not a faceless structure, and the flexibility that this affords is unbeatable. It’s the bespoke suit as opposed to the ready-to-wear—it fits like a glove. The direct communication with a sole trader means adjustments and scheduling can be managed easily, providing a tailor-made service that precisely meets individual needs without the complexity of navigating through an organisation.

Conversely, organisations bring their own special benefits. Imagine an orchestra, where each team member contributes their unique part but follows the lead of a conductor to ensure harmony and coherence. This analogy illustrates how organisations operate, with systems and procedures in place to ensure services are delivered effectively, are well-supported, and comply with all regulations. While it’s true that the conductor can’t control every note of every musician, the structured environment of an organisation means there’s always a team working behind the scenes to fine-tune the service delivery. The security and oversight that come with choosing a registered organisation for your NDIS supports highlight the advantages of opting for a structured support system.

Ultimately, the choice rests with the participants and their communities. Apoio is here to support everyone in making an informed decision. Whether you lean towards the personal touch of a sole trader or the comprehensive support of an organisation, we are committed to facilitating connections that enrich lives and foster independence.