The Apoio Pulse – Issue 65 - Behaviours and Disabilities image

The Apoio Pulse – Issue 65 - Behaviours and Disabilities

Understanding Client Behaviours and Supporting Participants Effectively At Apoio Group, we understand that working with clients who have diverse disabilities can present unique challenges, impacting both their behaviour and interactions with you. This Pulse aims to provide insi...

read more
The Apoio Pulse – Issue 64 - The Bill in Senate image

The Apoio Pulse – Issue 64 - The Bill in Senate

New NDIS Bill Progress and Benefits for Providers This week, there’s been a lot of buzz in the news about the new NDIS Bill. If politics isn’t your cup of tea, don’t worry—we’re here to break it down and keep it simple. The new NDIS Bill has just passed the House of R...

read more
The Apoio Pulse – Issue 63 - NDIA Letter re Fraud image

The Apoio Pulse – Issue 63 - NDIA Letter re Fraud

NDIS Alert: Let's Keep It Honest and Strong Together! This pulse comes as a result of an important email received by all Plan Managers and Support Coordinators from the NDIA. We wanted to share the key points with you, as they are crucial for all of us working together to suppo...

read more
The Apoio Pulse – Issue 62 - STA & Respite (AGAIN) image

The Apoio Pulse – Issue 62 - STA & Respite (AGAIN)

Oh Look, It’s STA and Respite Again – Let’s Dive In! It’s that time again when we dive into the essential world of Short Term Accommodation (STA) and Respite. We promise to keep it interesting and informative – just like a good chat over coffee! STA & Respite ...

read more
The Apoio Pulse – Issue 61 - NDIS Line Items image

The Apoio Pulse – Issue 61 - NDIS Line Items

NDIS Line Items Navigating the NDIS system can be complex, but understanding line-item coding can greatly simplify your billing process and ensure faster payments. This Pulse focuses on breaking down line-item components and how they interact with the broader NDIS system. ...

read more
The Apoio Pulse – Issue 60 - NDIS Workers Screening Check image

The Apoio Pulse – Issue 60 - NDIS Workers Screening Check

We hope this email finds you in great spirits. We're reaching out to discuss an essential component of our work environment that significantly enhances the safety and integrity of the services we provide— the NDIS Worker Screening Check. What is the NDIS Worker Screening Ch...

read more
The Apoio Pulse – Issue 59 - Manual Claim Process image

The Apoio Pulse – Issue 59 - Manual Claim Process

We hope this message finds you well! We’re reaching out to share some important insights about the Manual Claim process within the NDIS. We understand that navigating this aspect can be a bit tricky, so we're here to help clarify things in a straightforward, friendly manner. ...

read more
The Apoio Pulse – Issue 58 – Continual Education! image

The Apoio Pulse – Issue 58 – Continual Education!

At Apoio, we believe in the transformative power of knowledge sharing. Our ongoing mission is to foster a learning community where insights and expertise are freely exchanged, allowing us all to thrive in our ever-evolving society. Embracing the Power of Education Educatio...

read more
The Apoio Pulse – Issue 57 – Entitlement! image

The Apoio Pulse – Issue 57 – Entitlement!

Building Independence, Not Entitlement! Welcome to this issue of the Apoio Pulse, where we're addressing a nuanced yet crucial topic: Entitlement versus Empowerment within NDIS service delivery. Our goal is to spark a dialogue on how we can best support participants in ways tha...

read more
The Apoio Pulse – Issue 56 – Mercury in the Microwave image

The Apoio Pulse – Issue 56 – Mercury in the Microwave

Navigating Through Nature’s Whims As we ride the waves of our daily endeavours, we often find ourselves at the mercy of the environment's whimsical nature. Sometimes, it feels as though Mercury has decided to take a spin in the microwave, leaving us to wonder which of our p...

read more
The Apoio Pulse – Issue 55 – Fraud and NDIS delays image

The Apoio Pulse – Issue 55 – Fraud and NDIS delays

Keeping Our NDIS Gem Sparkling: Your Role in a Brighter Future! At Apoio Group, we're all about fostering a positive and supportive community. That's why we're diving into a topic that's as important as it is delicate - keeping our NDIS funds safe and sound. Navigating Thro...

read more
The Apoio Pulse – Issue 54 - Efficient Invoicing image

The Apoio Pulse – Issue 54 - Efficient Invoicing

Efficiency in Invoicing Hope you’re all doing splendidly! We’re here with a little nudge about something super important—efficient invoicing. Yes, it's more than just paperwork; it's about making everything smooth for everyone involved. The Impact of Delayed Invoicin...

read more
The Apoio Pulse – Issue 53 - Sole Trader Vs Organisation  image

The Apoio Pulse – Issue 53 - Sole Trader Vs Organisation 

Understanding Your Options: Sole Traders vs. Organisations As the demand for support grows, we’re often asked about the differences between working with individual sole traders and working with organisations for disability supports. It’s a great question, so today we’re...

read more
The Apoio Pulse – Issue 52 - Working with Compassion image

The Apoio Pulse – Issue 52 - Working with Compassion

Embracing Compassion in Every Interaction! As we navigate the ebbs and flows of our daily encounters, it's easy to get swept up in the drama or to catastrophize the situations at hand. This week, we're reminded that our reactions and perceptions are as varied as the challen...

read more
The Apoio Pulse – Issue 51 - How to Pronounce Apoio! image

The Apoio Pulse – Issue 51 - How to Pronounce Apoio!

Pronunciation Woes? We Feel You! We're reaching out from Team Apoio, and before you break a sweat trying to pronounce our name, take a deep breath—it's all in good humour! We get it; "Apoio" is a tongue twister for many. Picture this: a team dedicated to support the ...

read more
The Apoio Pulse – Issue 50 - NDIS and Animals image

The Apoio Pulse – Issue 50 - NDIS and Animals

Brighten Your Day: Therapy Animals & NDIS Insights We hope this finds you well and in high spirits! Today, we’re diving into a topic that’s both heartwarming and crucial - the role of therapy animals within the NDIS framework. Yes, it’s about our furry, feathered,...

read more
The Apoio Pulse – Issue 49 - Council Surveys image

The Apoio Pulse – Issue 49 - Council Surveys

Join Us in Shaping a Brighter Future: Your Voice Matters! At Apoio, we're passionate about creating inclusive, vibrant communities where everyone thrives. That's why we're excited to share an opportunity for you to make a tangible impact in the Port Macquarie-Hastings reg...

read more
The Apoio Pulse – Issue 47 - NDIS Training Modules image

The Apoio Pulse – Issue 47 - NDIS Training Modules

Join Apoio in Empowering NDIS Providers through Knowledge and Training! We hope this message finds you well. At Apoio, we're dedicated to nurturing a knowledgeable and connected NDIS community, especially supporting our sole traders who often face the challenges of isolat...

read more
The Apoio Pulse – Issue 46 - Pace Sysytem image

The Apoio Pulse – Issue 46 - Pace Sysytem

Navigating Change with a Smile! As you're probably aware, over the past year, the NDIS has been implementing a new system called PACE, and we're now seeing its exciting roll-out on the East Coast of Australia. PACE, a government-driven initiative, is poised to enhance our se...

read more
The Apoio Pulse – Issue 45 - Invoicing in 2024! image

The Apoio Pulse – Issue 45 - Invoicing in 2024!

A Fresh Start in 2024: Let's Ace Our Invoicing Game! Happy New Year! As we turn the page to 2024, we’re excited to welcome you back to what promises to be another impactful year in our collaboration with NDIS participants. In the spirit of new beginnings, we'd like to touch o...

read more
The Apoio Pulse – Issue 44 - Reflection image

The Apoio Pulse – Issue 44 - Reflection

A Heartfelt Thank You for Nurturing Progress and Positivity through NDIS As we approach the end of the year, we find ourselves reflecting on the incredible journey we've embarked upon together in the realm of the National Disability Insurance Scheme (NDIS). We wanted to take a ...

read more
The Apoio Pulse – Issue 43 image

The Apoio Pulse – Issue 43

The National Review Unveiling: A Spotlight on Shared Commitment Great news! Yesterday, the official national review document took centre stage, bringing with it a wave of possibilities and opportunities for positive change. At Apoio, we're eager to share in the journey and cont...

read more
The Apoio Pulse – Issue 42 image

The Apoio Pulse – Issue 42

We recently came across Phil Cawthorne's article discussing NIB Thrive's potential impact on the Plan Management industry, and we couldn't resist sharing our two cents from the Apoio team. Greetings, and we trust this message finds you well as you continue your invaluable work...

read more
The Apoio Pulse – Issue 41 image

The Apoio Pulse – Issue 41

In a landscape where collaboration has become a business buzzword, it's time to ask a critical question: How do we define collaboration, and more importantly, how are we actively engaging in it?  Many businesses claim to collaborate, yet the essence of true collaboration o...

read more
The Apoio Pulse – Issue 40 image

The Apoio Pulse – Issue 40

Today, we want to delve into a crucial aspect that can affect both your business services and relationships with participants - Conflict of Interest. Conflict of interest can be a slippery slope, and we're here to provide clarity. It occurs when a provider's personal or finan...

read more
The Apoio Pulse – Issue 39 image

The Apoio Pulse – Issue 39

At Apoio, we've been on a journey to enhance our online presence while ensuring that our digital spaces are inclusive and accessible to all.  In today's digital age, we recognise the importance of providing a welcoming and inclusive online environment for everyone. With th...

read more
The Apoio Pulse – Issue 38 image

The Apoio Pulse – Issue 38

Today, we want to shed some light on the paramount importance of professional development – an investment that not only enhances your business but also fuels the growth of the entire NDIS ecosystem. Here are five compelling reasons why ongoing learning isn't just a choice, ...

read more
The Apoio Pulse – Issue 37 image

The Apoio Pulse – Issue 37

In our shared commitment to enriching the lives of NDIS (National Disability Insurance Scheme) participants, we're excited to explore the extraordinary potential of collaboration with key stakeholders: Housing, the Department of Communities and Justice (DCJ), Case Workers, and M...

read more
The Apoio Pulse – Issue 36 image

The Apoio Pulse – Issue 36

This is your subtle reminder about how great a big smile feels, lets try and make more of these happen today! After all smiles are contagious! Now we have a big smile on our faces, lets dive into this weeks Pulse… In the world of disabilities and support, personal storie...

read more
The Apoio Pulse – Issue 35 image

The Apoio Pulse – Issue 35

This week, we want to dive into the pivotal concept of 'Reasonable and Necessary' and how, as providers, we can educate our participants about its significance. In a nutshell, 'Reasonable and Necessary' is the criteria used to determine whether a support or service is eligibl...

read more
The Apoio Pulse – Issue 34 image

The Apoio Pulse – Issue 34

Today, we address a crucial aspect of NDIS work - the avoidance of coercive control when assisting NDIS participants. While our role is to support, guide, and enable, it's equally vital to respect the principles of 'Choice and Control' at all times. Coercive control, in its m...

read more
The Apoio Pulse – Issue 33 image

The Apoio Pulse – Issue 33

We're here to delve into the essential concept of 'Choice and Control' within the NDIS framework.  'Choice and Control' is the cornerstone of the NDIS philosophy, ensuring that participants have a significant say in their support services. It's about granting individuals t...

read more
The Apoio Pulse – Issue 32 image

The Apoio Pulse – Issue 32

As we wrap up another week of supporting the NDIS community, we wanted to take a moment to reflect on our shared goals.  We believe that together, we can create a brighter, more inclusive NDIS world.  We invite you to share your vision of a perfect NDIS universe – ...

read more
The Apoio Pulse – Issue 31 image

The Apoio Pulse – Issue 31

R U OK day is September the 14th, but it's important to remember that the sentiment behind this day is something we should carry with us every day. Reflecting on R U OK? Day:  R U OK? Day is a reminder that mental health conversations matter. It's a day to remind ours...

read more
The Apoio Pulse – Issue 30 image

The Apoio Pulse – Issue 30

Today, we'd like to take a moment to address the critical importance of getting your invoices just right - not only to ensure ATO compliance but also to stay in NDIS's good graces. The Importance of Support Dates: Ah, the eternal tango of support dates! These little numbers...

read more
The Apoio Pulse – Issue 29 image

The Apoio Pulse – Issue 29

Hold on to your hats because we're about to embark on a journey through some disability buzzwords!  Now, you might be wondering, "Are these definitions from the Oxford Dictionary?" Well no, think again! We've got our own light-hearted, sparkly versions that'll make you smi...

read more
The Apoio Pulse – Issue 28 image

The Apoio Pulse – Issue 28

We’re thrilled to dive into the intriguing world of Autism and its connection to the National Disability Insurance Scheme (NDIS).  Let's wade through the waters of information and answer some burning questions!  First up, who can diagnose Autism? Think of it as a b...

read more
The Apoio Pulse – Issue 26 image

The Apoio Pulse – Issue 26

A Heartfelt Thank You for a Remarkable Apoio Connect Event We hope you are well and in high spirits. We wanted to share some exciting news from this week's Apoio Connect Event. Our room was filled with positive energy, curiosity, and a shared commitment to making our community...

read more
The Apoio Pulse – Issue 25 image

The Apoio Pulse – Issue 25

PACE – The Introduction It has been on the mouths of many, so we feel it is time we share important information about the new business system, PACE, designed by the NDIA specifically for the NDIS. PACE is based on Salesforce CRM, ensuring a more user-centric experience for pa...

read more
The Apoio Pulse – Issue 24 image

The Apoio Pulse – Issue 24

Great Audit Findings: Enhancing the NDIS We hope this email finds you well and brimming with positive energy to embark on yet another fruitful period of supporting our amazing participants! Today, we're thrilled to share some exciting news straight from the Auditor's desk – a...

read more
The Apoio Pulse – Issue 23 image

The Apoio Pulse – Issue 23

Short Term Accommodation and Respite: A Break from the Ordinary! This week let’s talk Short Term Accommodation (STA) and Respite funding. It is essential to have a comprehensive understanding of the guidelines and factors that differentiate STA from being perceived as a typic...

read more
The Apoio Pulse – Issue 22 image

The Apoio Pulse – Issue 22

Embracing New Possibilities: Supporting Participants' Unique Choices! Greetings from Apoio! This week we had an intriguing conversation with an NDIA Planner that got us thinking about participant preferences and our collective role in supporting them. Our Support Coordinator,...

read more
The Apoio Pulse – Issue 21 image

The Apoio Pulse – Issue 21

The Juicy New NDIS Price Guide! Welcome to the new financial year! This great new financial year brings about a new NDIS Price Guide, so we wanted to give you an exciting update about what you should be aware of when it comes to price guide changes. We know staying on top of ...

read more
The Apoio Pulse – Issue 20 image

The Apoio Pulse – Issue 20

Happy Birthday! We hope this finds you well and in high spirits as we continue our collective efforts in empowering the lives of individuals under the National Disability Insurance Scheme (NDIS). As passionate advocates for the NDIS, we wanted to take a moment to share a lighth...

read more
The Apoio Pulse – Issue 19 image

The Apoio Pulse – Issue 19

Exploring the Exciting Possibilities of NDIS SIL and SDA We wanted to share some exciting updates from our recent Apoio Connect NDIS networking event! Tim and Andrew from Macleay Valley Support Services took the stage and provided us with a captivating overview of SIL (suppor...

read more
The Apoio Pulse – Issue 18 image

The Apoio Pulse – Issue 18

Unleashing the Power of Assistive Technology: Empowering NDIS Participants We hope that you are energized and ready to embrace the wonders of assistive technology (AT). Today, we want to explore a topic that's as ground-breaking as it is essential: the game-changing world of ...

read more
The Apoio Pulse – Issue 17 image

The Apoio Pulse – Issue 17

Exciting Developments - NDIS Early Childhood Intervention Age Expansion! Cue the Confetti…. We are now only a month away from the date the NDIS expands its inclusion in the early childhood intervention services. Starting July 1, 2023, the NDIS are extending the age range ...

read more
The Apoio Pulse – Issue 16 image

The Apoio Pulse – Issue 16

Shake Up in Disability Support Services: The Rise of Platform Providers We've got some interesting news to share about the ever-evolving world of disability support services. Today it’s the evolution of Platform Providers such as Mable and HireUP! So, what's the deal with ...

read more
The Apoio Pulse – Issue 15 image

The Apoio Pulse – Issue 15

Do you smell that? It's the sweet scent of a new Pulse Issue! Welcome to the 15th issue of The Apoio Pulse - This week we want to talk about the role of an NDIS Plan Manager! In fact, we did contemplate standing on top of the biggest building to yell this to you all, but then...

read more
The Apoio Pulse – Issue 14 image

The Apoio Pulse – Issue 14

Cheers to Caring, but Let's Avoid Burnout! Hey there! We hope this email finds you caffeinated and ready to tackle the day. Today, we want to dive into a topic that's as serious as it is important: Provider and Carers burnout. Now, we know we all have a wicked sense of humour...

read more
The Apoio Pulse – Issue 13 image

The Apoio Pulse – Issue 13

Something you won’t want to forget! Hey there! We come bearing good news and a warm smile! It is Friday and we have all survived another week, oh and another full moon period! If you know... you know ;) This one is a short one so you can get back to achieving more great ...

read more
The Apoio Pulse – Issue 12 image

The Apoio Pulse – Issue 12

Do you smell that? It's the sweet scent of a new Pulse Issue! We need to start by saying a BIG thank you to those that reached out to us last week after our topic on Community. We are pleased that these emails are bringing light to your day and making you think and provide b...

read more
The Apoio Pulse – Issue 11 image

The Apoio Pulse – Issue 11

Building Community! If no one has said it to you today…. Let us tell you… You are doing an amazing job! Wear that confident smile with pride! After all, smiling is contagious! This week we want to chat about Community. The power of community and the impact it can have o...

read more
The Apoio Pulse – Issue Ten image

The Apoio Pulse – Issue Ten

No funding left to pay your invoice? Let’s talk today about what happens when a participant’s NDIS plan runs out of money and there are unpaid invoices. You know that moment you bang your head against the wall going WHY?? WHY?? WHY?? Well, sometimes even with careful budg...

read more
The Apoio Pulse – Issue Nine image

The Apoio Pulse – Issue Nine

Guess what…. It’s Friday! Where has this week gone??? Maybe we are still stuck down the rabbit hole reminiscing about our long weekend too much, but this week has certainly flown by… it is now Friday AND time to check in with some exciting and knowledgeable NDIS insight...

read more
The Apoio Pulse – Issue Eight image

The Apoio Pulse – Issue Eight

Talking Change Again! Welcome to the eighth issue of The Apoio Pulse. Just to change it up, we are popping in a day earlier, so you can get your Pulse fix before the long weekend! We know this is the highlight of your week! Haha ;) Change! It is everywhere and we raised th...

read more
The Apoio Pulse – Issue Seven image

The Apoio Pulse – Issue Seven

Building up the local community Welcome to the seventh edition of the Apoio Pulse! This week we want to talk about change! As we all know, the NDIS is constantly evolving, and it can be challenging to keep up with all the changes. But we think it's essential that we adapt ...

read more
The Apoio Pulse – Issue Six image

The Apoio Pulse – Issue Six

Making a difference in people’s lives Hey there, fellow NDIS providers! Are you ready to navigate this bureaucratic maze and make a real difference in people's lives? Of course, you are! You're the best thing to happen to the NDIS since sliced bread. Now, let's get real ...

read more
The Apoio Pulse – Issue Five image

The Apoio Pulse – Issue Five

Sharing hidden gems for NDIS guidance Welcome to our fifth issue of The Apoio Pulse. This week we’ve been looking into the wealth of great guidance on the NDIS. Of course you could always trawl through the official NDIS website, however, there’s also some real gems fr...

read more
The Apoio Pulse – Issue Four image

The Apoio Pulse – Issue Four

For the women & men that know a woman! Welcome to our fourth issue of The Apoio Pulse. This week we held our March NDIS Provider Networking Meeting and coincidentally it aligned with International Women’s Day. It was only fitting that we invited Namira Williams from...

read more
The Apoio Pulse – Issue Three image

The Apoio Pulse – Issue Three

Is it really Friday??? Welcome to our third issue of The Apoio Pulse. Well last weeks’ topic on Provider requirements provoked great conversations. If you are interested in more information, keep an eye out, we plan to bring you more information on the requirements for ...

read more
The Apoio Pulse – Issue Two image

The Apoio Pulse – Issue Two

Not just another thing to read today! Welcome to the second issue of The Apoio Pulse. Our aim is to bring you intel and spark conversations so that we can all learn and grow as we support NDIS Participants. Feedback from our first edition has shown that our approach is workin...

read more
The Apoio Pulse – Issue One image

The Apoio Pulse – Issue One

The one thing to read today! Welcome to our first Issue of Apoio Pulse. Our goal is to provide you with NDIS Plan Management intel, thought-provoking stuff to read, watch and listen, but also a great mix of knowledgeable and compelling content to help and inspire you to do grea...

read more